Suzanna Hall

Director @CBRE

Lead a team of 8 highly skilled Yardi FTEs, providing technical leadership and support for Yardi Voyager across 16 European and Eastern European countries.• Supported new client reporting for 16 European countries, providing strategic technical advice to stakeholders.• Successfully managed 5+ Yardi-related projects, working collaboratively with operational teams and directors, and managing projects throughout the ITIL project cycle (Incident, Change, Release).• Spearheaded the implementation of the CBRE private Cloud infrastructure for multiple Yardi platforms, resulting in a improvement in system performance• Organized and delivered a comprehensive Yardi Voyager training program across European countries.• Provided technical leadership for a team of Yardi experts supporting 16 European and Eastern European countries, ensuring seamless Yardi Voyager operations.• Developed and implemented a new client reporting infrastructure, leading to improved data accuracy, reduced reporting turnaround time, and enhanced client satisfaction.• Successfully delivered multiple Yardi-related projects, collaborating with operational teams and directors and managing projects using ITIL processes (e.g, change management, incident management).