Suvanwito Chatterjee

Customer Success Manager @Vertex Inc.

Kolkata, WB, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2025 — Present

Customer Success Manager @Vertex Inc.

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Kolkata, IN

We perform risk analysis and prevent churn for the customer accounts which need assistance due to non- CS alignment or other reasons. Focus on customer advocacy, problem solving, risk mitigation, escalation management and retention.Also I was part of projects on solution migration, escalation management etc.Vertex Inc operates through his partner Sigma Solve office locations in India.

EDUCATION

2004 — 2006

Chittaranjan High School.

Higher Secondary, Pure Science

2009 — 2013

Dream Institute Of Technology

Bachelor of Technology (B.Tech.), Computer Science and Engineering

SKILLS

Digital Marketing ExperienceSEODigital Project ManagementSalesTeam ManagementStrategic Data AnalysisOnline MarketingProject ManagementE-CommerceSoftware as a Service (Saas)Business DevelopmentDigital MarketingClient RelationsHtmlLead GenerationReputation ManagementGoogle Adwords

ABOUT SUVANWITO CHATTERJEE

I am a self-learner, who believes in self-motivation and balance. In the past and present…

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