Andrea Pownall
Senior Manager of Customer Success @Vertex Inc.
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WORK HISTORY
Senior Manager of Customer Success @Vertex Inc.
US
EDUCATION
University of Phoenix- Wayne, Pa
BSBM, Business Management
SKILLS
ABOUT ANDREA POWNALL
Energetic, customer and technical support professional, trouble shooting Indirect Tax, ecommerce web-based applications and accounting-based software while providing clients and internal users with outstanding customer service. Effectively communicates across all levels of the organization in a timely manner to consistently meet client needs while managing accounts and team members. SKILLS• Management of team Strong knowledge of platforms, operating systems, database management authoring tools • Knowledge of environmental variables and compilation commands • Excellent analytical and problem solving skills• Works well independently and as a team player• Possesses technical savvy skills, and easily multi-tasks• Quickly assesses problems and applies knowledge accurately
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