Iryna Sushko

Lead Business Analyst @EPAM Systems

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Lead Business Analyst @EPAM Systems

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Montreal, QC, CA

AI-Empowered Product Ownership: utilizing Responsible AI tools and building Agents in Copilot Studio to enhance productivity in all stages of product lifecycle- Leadership: Coordinating priorities across multiple teams to ensure dependencies are well defined and addressed at the earliest stages- Backlog Management: Writing user stories, defining use cases, giving priorities to the development team with the aim of delivering most value in the shortest cycle- Stakeholder Management: Building trusting relationships with diverse stakeholders to facilitate management of competing priorities- Process Improvement: Defining processes (DoR and DoD), templates (I.e, gherkin syntax for acceptance criteria) and incorporating AI tools to enhance team efficiency- UX flow: Visualizing user journey and creating initial product prototypes using tools like MIRO AI- Certified Scrum Product Owner (PSPO) by Scrum.org- Expertise: Digital and AI-native platforms. Indus tries: Tech, Healthcare, Financial services

EDUCATION

N/A

Central European University

Master's degree in Gender Studies, Ethnic, Cultural Minority, Gender, and Group Studies

2019 — 2021

Concordia University

Master's in Business Administration - M.B.A. (GPA 3.84), Business Administration and Management, General

N/A

V. N. Karazin Kharkiv National University

Master's degree in Teaching and Translation (Magna Cum Laude), Foreign Languages and Literatures, General

2002 — 2006

V. N. Karazin Kharkiv National University

Bachelor's degree in Teaching and Translation (Magna Cum Laude), Foreign Languages and Literatures, General

SKILLS

RelocationTransportationGoal OrientedCustomer ServiceCrmBusiness CommunicationsSellingLeadershipKey Account ManagementSalesNegotiationCustomer Relationship Management (Crm)Business StrategyBusiness DevelopmentBusiness PlanningOperations ManagementTeam ManagementLogisticsTrainingNew Business DevelopmentInternational SalesSales ManagementMarketingSourcingRecruitingAccount ManagementHuman ResourcesGlobal Business DevelopmentManagementTime ManagementAnalysis

ABOUT IRYNA SUSHKO

As a Digital Product Owner, I leverage my MBA and 15+ years of experience to deliver value. AI-native approach and hands-on building and deploying custom AI Agents (in platforms like MS Copilot Studio) for process optimizations in the product delivery lifecycle.

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Iryna Sushko — Lead Business Analyst at EPAM Systems in Montreal, QC, CA | Unifers