Susan Weilbaecher
Senior Director, Customer Success Operations @Navitus Health Solutions
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WORK HISTORY
Senior Director, Customer Success Operations @Navitus Health Solutions
Leading teams to deliver operational success across the full Navitus customer base through leader and associate development, process improvement, enterprise collaboration and dynamic customer relationships.
EDUCATION
University of Missouri-Columbia
Master of Business Administration
University of Missouri-Columbia
B.S.
SKILLS
ABOUT SUSAN WEILBAECHER
I am a senior level healthcare leader with experience in operations, strategic planning, customer experience, and data insights. I have a proven history of objective delivery empowered by a bias for action, ability to influence and collaborate in a highly matrixed organization. I’m an engaging leader and motivator leveraging a servant leadership mindset. I have a passion for customer experience, service excellence and creating products and experiences through direct customer engagement. I’m an experienced presenter and storyteller with ability to influence others.
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