Surjit Basra

Logistics Coordinator @Intelcom | Dragonfly

Saint John, NB, CA

As a Logistics Coordinator with Dragonfly, an Amazon delivery partner, I play a key role in ensuring smooth last-mile operations. I coordinate delivery routes, manage package flow, and support efficient logistics processes that keep customer satisfaction at the highest level.Key responsibilities include: • Coordinating and executing delivery schedules to optimize efficiency • Monitoring package handling and ensuring accurate, timely deliveries • Troubleshooting route or operational challenges with quick problem-solving • Maintaining safety, compliance, and service quality standards • Contributing to the overall reliability of Amazon’s last-mile logistics networkThis role has allowed me to build strong skills in logistics management, time optimization, and customer-focused service, while gaining hands-on experience in the fast-paced e-commerce supply chain.

Aroma Institute - India

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STS World School

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NBCC (New Brunswick Community College)

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