Suriya Kumaar
Senior Process Expert @A.P. Moller - Maersk
Signup · Get unlimited contacts
WORK HISTORY
Senior Process Expert @A.P. Moller - Maersk
Chennai, IN
Manage end-to-end resolution of cases from front-office sales teams, customers, and Customer Service Partners (CSPs), ensuring SLA compliance and service excellence.Own a portfolio of strategic accounts, executing targeted cross-selling and upselling initiatives across Maersk’s Logistics & Services (L&S) and Ocean product offerings to maximize wallet share.Collaborate with regional sales leadership to identify whitespace opportunities, improve product penetration, and support revenue acceleration plans.Leverage data analysis, customer segmentation, and product mapping to deliver tailored supply chain solutions that enhance retention and drive market growth.Ensure alignment with global process standards, operational governance, and performance KPIs while fostering cross-functional collaboration for seamless customer experiences.
EDUCATION
Veltech multitech engineering college
Bachelor of Technology - BTech, Information Technology
ABOUT SURIYA KUMAAR
Senior Process Expert at A.P. Moller – Maersk, specializing in sales support, account…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.