Alissa McEntire

Regional Customer Implementation Leader @马士基

TX, US

Providing strategic direction and leadership to a team responsible for delivering the largest and most complex global projects, characterized by broad geographical reach and significant business impact, bridging sales and operations, facilitating a seamless transition of new business into the organization, ensures that customer requirements and expectations are consistently met throughout both the implementation phase and the initiation of service.• Conducting thorough reviews of existing accounts from previous projects and operational processes to identify opportunities for improvement and recommend strategies for business optimization.• Ensuring a smooth integration of customers’ business operations into the established framework, consistently meeting or surpassing service expectations.• Strengthening the Regional Implementation structure by upholding project governance, refining methodologies, and championing best practices.• Leading and managing a team of implementation managers to deliver effective project outcomes.

The University of Texas at Dallas

Bachelor of Applied Science (BASc)

Vernon Regional Junior College

Associates