Sureka A R K
Author @Salesforce Ben
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WORK HISTORY
Author @Salesforce Ben
I’m an author at Salesforce Ben, the largest dedicated Salesforce news site in the world.
EDUCATION
Tagore Vidyalayam Matriculation Higher Secondary School
SSLC
KLN College of Engineering, Madurai, India
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
Trailhead by Salesforce
Double Star Ranger
Tagore Vidyalayam Matriculation Higher Secondary School
HSC, PCMB
ABOUT SUREKA A R K
3+ years of experience in Salesforce development, focusing on B2B Commerce Cloud, Service Cloud and Education Cloud• Salesforce Platform Developer II (PD2) certified.• Expertise in writing test classes and following best practices.• Implemented solutions that improved customer support using Salesforce Service Cloud.• Integrated Salesforce with SCV and Amazon Connect for better contact center operations.• Integrated FormAssembly with Salesforce to streamline data collection and processing.• Implemented VMX functionality for voicemail integration within Salesforce.• Proficient in AWS services like Lambda, CloudFormation (Stack), and CloudWatch for automation and monitoring.• Experienced in creating Apex classes, batch processes, and flows.• Proficient in using Test Data Factory for testing and deployment.
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