Sunil Kumar Bolisetti
Deputy Director, Digital Product Manager @PepsiCo
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WORK HISTORY
Deputy Director, Digital Product Manager @PepsiCo
Mexico City, MX
Drive Customer Success: Spearhead strategies across North America, fostering strong client relationships through proactive engagement, tailored sustainability solutions, and exceptional service delivery to drive retention and satisfaction.Champion Sustainability: Lead initiatives within operations, optimizing supply chain processes to minimize environmental impact, enhance resource efficiency, and align with PepsiCo’s global sustainability commitments.Oversee Digital Product Lifecycle: Manage the end-to-end lifecycle of digital products, from defining product vision and roadmaps to overseeing development, launch, and iteration, ensuring alignment with customer needs and business goals.Foster Cross-Functional Collaboration: Collaborate with engineering, data analytics, marketing, and supply chain teams to integrate cutting-edge digital solutions that streamline operations and elevate customer experiences.Utilize Data Insights: Leverage data analytics and customer feedback to monitor performance metrics, identify opportunities for improvement, and drive continuous innovation in digital products and operational workflows.Lead Strategic Operations: Serve as a strategic leader in North American operations, implementing scalable processes and best practices to support business growth while maintaining a focus on sustainability and operational excellence.Mentor Teams: Mentor and empower team members, cultivating a culture of innovation, collaboration, and customer-centricity to deliver impactful results aligned with PepsiCo’s mission.Align with Leadership: Partner with senior leadership to align digital product strategies with organizational objectives, ensuring seamless execution and measurable value creation.Adopt Emerging Technologies: Drive adoption of emerging technologies and digital tools to enhance operational efficiency, customer engagement, and sustainability outcomes across North American markets.
EDUCATION
Pondicherry University
Master of Business Administration - MBA, Human Resources Administration
Bapatla Engineering College
Bachelor of Technology (B.Tech.), Electronics and communications engineering - ECE
Diviseema Polytechnic College
Diploma In Engineering, Electronics and Communications Engineering
Zilla Parishat high School, Allaparru.
Secondary Education., High School/Secondary Diplomas and Certificates
ABOUT SUNIL KUMAR BOLISETTI
An accomplished Release Manager with over 9 years of experience in the BFSI (Banking, Financial Services, and Insurance) domain, specializing in production support, UAT projects, and agile methodologies. Adept at driving business functionality and efficiency through meticulous project management, strategic planning, and cross-functional collaboration.Proficient in leveraging advanced technical expertise, including Salesforce Administration and Development, Azure DevOps, and CI/CD pipeline management, to lead complex projects seamlessly from conception to completion. Certified in Salesforce, ITIL, and Scrum, with a proven track record of improving customer metrics, enhancing system reliability, and delivering critical projects on time with minimal risk.Key strengths include:Technical Proficiency: Extensive experience with tools like ServiceNow, Jira, Splunk, AppDynamics, and AutoRabit, and technologies like Salesforce, HP Nonstop Tandem, and Unix/Linux.Risk Mitigation & Change Management: Proficient in identifying business risks, implementing preventative measures, and ensuring seamless transitions during releases and deployments.Stakeholder Engagement: Skilled in aligning IT solutions with business objectives, effectively communicating across technical and non-technical teams, and building long-term client relationships.Awards and recognitions for critical project deliveries and initiative-driven leadership highlight my dedication to excellence. A passionate advocate for continuous learning, holding advanced certifications in Salesforce, ITIL, and Agile methodologies, and a certified design thinker from INSEAD.I thrive in roles that demand innovative problem-solving, efficient team collaboration, and delivering value to stakeholders. Let\'s connect to discuss opportunities where I can contribute to organizational success.
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