Summer Nault
Ww Workforce & Scheduling Leader @Amazon
Phoenix, AZ, US
EMAILS
n•••••@amazon.com
MOBILE NUMBERS
+14•••••••38
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WORK HISTORY
Dec 2021 — Present
Ww Workforce & Scheduling Leader @Amazon
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EDUCATION
1997 — 2001
Oklahoma State University
Bachelor of Business Administration (B.B.A
SKILLS
Customer RetentionCustomer ServiceCustomer SatisfactionTrainingProject ManagementPerformance ManagementForecastingBusiness AnalysisBusiness Process ImprovementStrategic PlanningManagementTeam BuildingVendor ManagementTeam LeadershipOperations ManagementSalesCall CenterProcess ImprovementCoachingContact CentersRetailCustomer ExperienceStrategyCross-Functional Team LeadershipTime ManagementLeadershipWorkforce ManagementChange ManagementCall Centers
ABOUT SUMMER NAULT
Over 20 years of proven leadership in call center operations, workforce, and project…
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