Sumeet Sood

Manager, Services and Software Renewals @Cisco

Raleigh-Durham-Chapel Hill, NC, US

Leading a high performing team of 11 Renewals Managers that are driving the CX Renewals motion with the customer. This team is responsible for all renewal activities from opportunity identification to negotiation to close. Building direct relationships with partners, customers, other cross functional leaders and leveraging other parts of Cisco to maximize renewals results across the team. Utilize Salesforce.com to manage the sales forecasting process on a weekly basis, ensuring consistent and accurate forecasting as well as to ensure renewal opportunities are managed and actioned in a timely mannerServe as the point of contact for customer, partner, and other stakeholder escalationsConsistently achieved or exceeded revenue targets - 2HFY20 - 109%, 1HFY21 - 100%, 2HFY21 - 90%, 2HFY22 - 115%

North Carolina State University

B.S.