Sumanth Krishna

Customer Success Manager @Netskope

Melbourne, AU
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2024 — Present

Customer Success Manager @Netskope

Melbourne, AU

Adoption, Expansion and Retention of Tier 1, Tier 2 customers in A/NZ

EDUCATION

1999 — 2001

Marimallappa's Pre University College, Mysore

Pre-University, Science

2001 — 2005

Visvesvaraya Technological University

Bachelor of Engineering (B.E), Information Science & Engineering (Computer Science)

2007 — 2009

Birla Institute of Technology and Science, Pilani

Master of Science (M.S), Software Systems

SKILLS

Performance TestingSdlcSolution ArchitectureEncryptionAgile MethodologiesManagementComputer SecurityCyber-SecurityIncident ManagementSystem TestingCustomer RelationsThreat IntelligenceSoftware Project ManagementSeleniumCustomer Relationship Management (Crm)Integration TestingCustomer ExperienceTest AutomationCitrixConsultingMcafee AntivirusBugzillaSoftware Quality AssuranceTestingSoftware DevelopmentScrumSecurityTest CasesFunctional TestingAutomationDlpIT OperationsQuality AssuranceRegression TestingActive DirectoryUnixInformation SecurityTest StrategyEndpoint SecurityNetworking

ABOUT SUMANTH KRISHNA

20 years of experience with 17 years in Cybersecurity. A successful Customer Success Manager (CSM) working with APJ team and on global projects (managing large financial and retailer customers in Australia)Customer Success:Renewal (including quotes)AdoptionConsumptionValue realisationSingle point of contact for Post Sale activitiesEscalation ManagementStakeholder EngagementRetentionCollaboration with SE and Sales teamsCross functional team engagements to drive enhancementsProduct portfolio include - Endpoint Security, XDR, EDR, SIEM, Server Security, CASB, SSE, SWG, SD-WAN, Network Security, IPS, DLP, Cloud SecurityConsultant / Resident Customer Success Manager:Working with Sales and Pre-sales team in driving adoption and technical issues for large financial customerUse case solution and POC for below McAfee productsEndpoint Security - ENS, Application Control, Active Response, Threat Intelligence Exchange (TIE), Data Exchange Layer (DXL), EDR, XDRData Protection - DLPe, nDLPNetwork Security - Advanced Threat Defense (ATD)Server Security - MSME, MSMSVirtual Infra Security - MOVE (AV for VDI environments)Management Solutions - ePO

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Sumanth Krishna — Customer Success Manager at Netskope in Melbourne, AU | Unifers