Alok Roy
Customer Success Manager @Netskope
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WORK HISTORY
Customer Success Manager @Netskope
IN
EDUCATION
Institute of Techncal Education & Research
Bachelor of Technology (B.Tech.), Computer Science
Birla Institute of Technology and Science, Pilani
Master of Business Administration - MBA, Marketing/Marketing Management, General
ABOUT ALOK ROY
Self motivated and experienced Customer Success Professional who thrives on collaborative efforts across various teams. Skilled at data analysis and insight translation into impact strategies to drive customer retention, expansion, and satisfaction. Expertise in identifying trends with a commitment to achieving common goals and delivering results that matter to our clients and our company. Experienced in working in large enterprises as well as startups, building and leading customer success function, managing B2B SaaS customers of all scale with high CSAT, renewal rate and account growth.
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