Suman Nag

Business Services Manager @IBM

Bangalore Urban, IN

Responsible for revenue achievement on monthly based for IBM services. Key verticals – Commercial Accounts • Handling of the complete Sales cycle – from Lead generation to closure.Building healthy relations with LE/VLE along with our internal client reps by addressing any service related queries from customer.Focusing to keep the renewal base and also firming for more wallet share from base.Finding and hunting new accounts to pitch IBM servicesMaximize the wallet share of prospective clients by 360 degree approach.New Account Acquisition – Responsible to consistently enhance the client base by acquiring new customers from competitors. Be a single point of touch from the customer prospective for IT solution OEM Management - Building and maintaining healthy relationships with the principals such as Cisco,Juniper,Lenovo etc to retain their support in major accounts.Responsible to work closely with the OEMs/concerned stakeholder in few accounts by building healthy relationships with them and monitoring them in order to ensure closures. Ensure payment collection on time to maintain healthy debt internally