Syed Hyder
Senior Business Analyst @TELUS
Signup · Get unlimited contacts
WORK HISTORY
Senior Business Analyst @TELUS
CA
Partners with Business and vendors to identify and develop business requirements, gap analysis, and functional designs for several projects within TSBT and CPO teams. Performers requirements management of end-to-end business processes for the creation, integration & implementation of complex multi system telecom procurement, sales, fulfillment & billing process. Manages Project Scope, project dependencies and project issues by maintaining strong relationship with stake holders and follow up with the required teams to execute SIT & UAT in order to get project completion sign-off by the business users. Work on Robotic Process Automation (RPA) initiative to identify and digitize the mundane, high volume and low value tasks. Assessed the changes in the current business processes due to the impact of Automation by developing Process Definition Document (PDD). Cultivated effective relationships with key stakeholders by leading requirement workshops & JAD sessions followed by UML Diagrams like Use case, Activity, Sequence diagrams to elaborate system requirements.
EDUCATION
Smith School of Business at Queen's University
Queen's AI Jumpstart for Managers Program
George Brown Polytechnic
Post Graduate, Information Systems Business Analysis
Iqra University (Official)
MCS, Computer Science
ABOUT SYED HYDER
I am a Senior Business Analyst at TELUS with over 11 years of experience in the telecom industry, where I partner with business and vendors to identify and develop business requirements, gap analyses, and functional designs for complex and multi-system projects. I have earned certifications in CISA, COBIT, and CSQP, demonstrating my expertise in information systems auditing, governance, and quality management. As a business analysis expert, I have led and supported several initiatives to improve business processes, implement network management, and automate end-to-end services using robotic process automation (RPA). I have also completed the Queen\'s AI Jumpstart for Managers program, enhancing my knowledge and skills in artificial intelligence and its applications in business. I am passionate about delivering innovative and effective solutions that meet the needs and expectations of our stakeholders and customers.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.