Suhashini Noel

Customer Service Trainer @DHL Express

Brampton, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2023 — Present

Customer Service Trainer @DHL Express

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CA

EDUCATION

2002 — 2005

Bharathiar University

Bsc.

2006 — 2008

Pondicherry University

M.A

2000 — 2001

Food Craft Institute

Diploma

2024 — 2024

George Brown College

Certificate

SKILLS

Customer ServiceOrganizational DevelopmentTeachingTeam LeadershipCateringHospitality ManagementCall CenterTeam BuildingHuman ResourcesFood & BeverageCoachingTrainingTime ManagementManagementHospitalityMicrosoft OfficePublic SpeakingEnglishLeadershipHospitality IndustryInventory ManagementSalesTeam ManagementHotel ManagementFoodEmployee RelationsMenu DevelopmentCall CentersCustomer Satisfaction

ABOUT SUHASHINI NOEL

With a strong foundation in customer service, I thrive as a Customer Service Trainer in Canada, bringing expertise in communication, leadership, and team development. My experience spans mentoring roles, customer service supervision, conflict resolution, and policy implementation, all aimed at fostering service excellence. As a champion for Diversity, Equity, Inclusion, and Belonging (DEI & B), I am passionate about creating inclusive environments where teams feel empowered to succeed. I take pride in shaping customer service professionals through engaging, inclusive training programs that equip teams with the skills and confidence to exceed expectations. Committed to delivering outstanding customer experiences, I strive to foster workplaces that value and celebrate diverse perspectives.

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Suhashini Noel — Customer Service Trainer at DHL Express in Brampton, ON, CA | Unifers