Edward Hamilton

Head of Client Relations @DHL

Houston, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2020 — Present

Head of Client Relations @DHL

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Provides leadership, vision, and strategic planning for the implementation of and improvements to client related activity. Build relationships and add value for DHL Drawback Services. Encourages productivity by clearly aligning business goal with overall organizational strategies. Creates an environment which encourages open feedback, coaching and recognition. Builds collaboration from a diverse network of people and across the industry.

EDUCATION

1999 — 1999

Engineer-In-Training (EIT) Certification

Certification, Standardized National Test

2003 — 2006

Central Michigan University

Masters, Business Administration – Finance Concentration

2009 — 2009

ASCM Colorado Chapter

CSCP, Ceritfied Supply Chain Professional

1984 — 1987

The University of Toledo

Bachelors, Electronics Engineering

1981 — 1983

Rhodes State College

Associates, Electronics Engineering

2003 — 2005

Six Sigma Akademie Deutschland®

Certification, MAIC and DFSS Certified

SKILLS

CoatingsSapOtcLogistics ManagementManagementStrategyManufacturingWarehousingProject ManagementIsoProcess EngineeringContinuous ImprovementProduction PlanningSupply Chain ManagementOperational ExcellenceLeadershipPetrochemicalLogisticsPlasticsSupply Chain OptimizationCscp - ApicsPolymersFactoryHuman ResourcesCoachingSix SigmaBlack Belt - 6 Sigma DfssProject PlanningSupply ChainProcess OptimizationBlack BeltBlack Belt - 6 Sigma MaicLean ManufacturingEngineeringCross-Functional Team LeadershipProcess Improvement

ABOUT EDWARD HAMILTON

Book Meeting at https://calendly.com/e-hamilton e••••••••@dhldrawback.com 28••••••05 Ext. 205 See real-life examples below where over in drawback was missed. The first check from the US Treasury is exciting. But you need to ensure that your drawback program is maximizing your refund. DHL Drawback exclusively focuses on duty drawback ensuring maximum results. DHL Drawback Services has the knowledge and experience that matters. Do you import and pay duties? Do your exported products have materials your suppliers have imported? Do you already have a drawback program in place? If “yes” to any of the above questions, contact us to get a free drawback program review. Establishing a performance benchmark can be very helpful. TRUE STORIES Forgot about the FeesAsked to review a claimant’s drawback program provided by another firm, it was found that the old drawback firm failed to include the Harbor Maintenance Fees and Merchandise Processing Fees. In first 60 days, DHL Drawback recovered more than for this new client. Did not see the forest for the treesUnfortunately, a client’s old reputable firm of 10+ years had focused on a manufacturing substitution program. Upon review, DHL Drawback recognized the larger opportunity of using 1313(p)-program resulting in an additional in drawback. Taking your eye off the prizeNeglected to file drawback claims for over a year, an account formally managed by one of the top drawback firms in the nation, was given to DHL Drawback. In the first 60 days, DHL Drawback provided more than back, and identified several new

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