Patrick Suen

Manager Service Design & Digital Transformation in Gov @Deloitte Digital

Ottawa, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2021 — Present

Manager Service Design & Digital Transformation in Gov @Deloitte Digital

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As a Project Lead, my primary responsibility is to ensure my team is “doing the right thing”, while creating an environment of autonomy and agency for “doing the things right”\\\\n\\\\nI lead Agile Product teams composed of Service Designers, UX Designers, UX Researchers, Software Developers, and Business Analysts working to build out various government departments\' digital capabilities.\\\\n\\\\nAs a Service Design Community of Practice Lead for our Ottawa Digital Customer group my responsibilities involve developing systems and driving engagement such that each member of our community can build personal skills, experiences, and relationships that will help them succeed in their careers.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

EDUCATION

2013 — 2015

University of Toronto - Rotman School of Management

Master of Business Administration (MBA), Business Design & Innovation

N/A

University of Toronto

BASc, Computer Engineering

SKILLS

Software DevelopmentProduct ManagementTestingSoftware Project ManagementPerlSoftware DesignSdlcAgile MethodologiesBusiness AnalysisSystem ArchitectureIntegrationQuality AssuranceRequirements AnalysisProject ManagementFinancial ModelingEmbedded SoftwareProject PlanningProgram ManagementPmpEmbedded SystemsProcess ImprovementAgile Project ManagementBusiness Process ImprovementMobile DevicesCross-Functional Team LeadershipTest PlanningSoftware Quality AssuranceManagementBusiness DesignAnalysisStrategyTeam LeadershipSemiconductorsSoftware EngineeringDevice DriversComputer Architecture

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Patrick Suen — Manager Service Design & Digital Transformation in Gov at Deloitte Digital in Ottawa, ON, CA | Unifers