Stuart MacLean

Product Owner - Major Incident Management & Rca @Fujitsu

Edinburgh, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Apr 2026 — Present

Product Owner - Major Incident Management & Rca @Fujitsu

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Edinburgh, GB

Delivering Major Incident Management, as a Service, in a Global World

EDUCATION

1990 — 1991

.

HNC Software Engineering

1996 — 1996

University of Nottingham

IT Systems, C++ Programming

SKILLS

XpItilSystem AdministrationProject SupportWindows ServerPrince2Active DirectoryTroubleshootingWindows 7System DeploymentTechnical SupportTeam LeadershipOperating SystemsServersInformation TechnologyCitrixIntegrationSccmIT Service ManagementData CenterNetworkingVmware EsxService DeliveryIT ManagementVmwareInfrastructureNetwork AdministrationSoftware InstallationBlackberry Enterprise ServerDatabasesIncident ManagementWindows XpProject ManagementTeam ManagementMicrosoft Products

ABOUT STUART MACLEAN

Experienced Technical Incident Manager and Service Delivery Manager with over 25 years in technology operations across regulated sectors including finance, healthcare, and energy. Proven expertise in managing major incidents, stakeholder communication, post-incident reviews, and driving automation in incident workflows. Calm and decisive under pressure, with a strong track record of minimising service impact and improving incident resolution processes.

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