Stuart Summers
Head of Sales @Ascent Business Solutions Ltd
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WORK HISTORY
Head of Sales @Ascent Business Solutions Ltd
Birmingham, GB
I am completely involved in, and responsible for, the whole sales cycle, from handling new enquiries to hunting out new opportunities with existing or past customers and prospects - all the sales momentum, including all contracts and sales admin. Working with our technical team, we craft the correct solution to meet the customer\'s needs.Ascent is a CRM consultancy, specialising in delivering end-to-end customer relationship management solutions that drive digital transformation for businesses.We collaborate with our clients to define their CRM strategy, statement of requirements, system design, implementation, and training, all aligned with project objectives.We provide implementation, consulting, development, training and support. We manage change to help businesses smoothly transition from legacy technology to more effective methods of achieving customer success. This philosophy ensures we stay relevant and provide the best advice to our customers, always guided by our core values.Our professional service includes a design phase to streamline your CRM processes, to align with your business strategy and follow best practices. We have extensive experience in multiple sectors.
EDUCATION
Solihull College
Institute of Sales Managment Advanced Certificate
Institute of Internal Auditors Membership exams
Distance learning membership exams
WCG
Btech in Business Studies
Emphasis Training
Bid, tender and sales proposal writing
The Open University
Bachelor of Arts (Honours) in Combined Social Science, Sociology, Social Policy, Geography, Criminology, Psychology
Sandler Training
Sandler Foundations
Associate of Accounting Technicians
Distance learning membership exams
SKILLS
ABOUT STUART SUMMERS
I joined HSBC at 16, receiving solid training and strong customer skills that have stuck with me. After 10 years with the bank, I became a financial and business systems auditor for a major insurance company for another 10 years, which was all about processes, internal controls, and governance. 20 years, lots of learning, travel, brilliant colleagues and experiences in one paragraph!I knew about burdensome manual processes, and someone told me I could listen and problem solve, and I have worked in IT solutions sales and account managment for the last 20 + years, mostly around systems implementations, support and training.My main motivation nowadays is to help our customers smooth out inefficient processes and give them better reporting and visibility of what\'s happening in their business, which is an aid to growth, and I find it very satisfying and enjoyable.I followed my interest in this complex world we all share to study Combined Social Sciences with the Open University on a part-time basis for 6 years. I was well into my 50’s when I graduated - a fantastic experience I recommend, with brilliant tutors and fellow self-starters from all walks of life, with a common curiosity and ambition to grow.Outside work, I love playing golf, which I took up after chasing a football around. Other loves are walking with my pals - often lost in the mountains, but always ending tired and happy in a pub. And 70\'s, 80\'s music, anything to do with industrial and social history, and classic literature are also my thing.However, my main achievement in life is to be the proud dad to two young adults making their way in the world - my son is a keen 1st year apprentice reliability maintenance engineer with Amazon, learning from good role models, bolstered by world-class training at the MTC in Coventry. My daughter is now a qualified secondary school teacher, after gaining a first from Warwick Uni. They are both gaining valuable skills and experience, and it\'s rewarding and heartwarming to see them thrive, as any parent will know.I am part of the team that helped get Ascent to the No. 1 Zoho Partner slot, but there is a lot more I want to achieve in and out of work. We are on a growth mission for 2026 and beyond, with new products and services and a new management team, with renewed focus on helping organisations gain more value from their CRM, and I am ready for the challenge. Feel free to contact me, and I\'ll do my best to help you.
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