Stewart Jollymore
Vice President of Data Science @Barclays
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WORK HISTORY
Vice President of Data Science @Barclays
Whippany, NJ, US
As Vice President and Lead Data Scientist at Barclays USCB Operations, I specialize in transforming advanced analytics and AI innovation into tangible business outcomes. I spearheaded the launch of our first customer-facing GenAI solution, guiding it from concept to Production Pilot across mobile and web platforms. This initiative accelerated digital adoption and significantly enhanced user engagement, setting a new standard for intelligent customer experiences.My role centers on orchestrating the seamless integration of multiple proof-of-concept, pilot, and production initiatives within a robust DevOps framework. By optimizing operational efficiency and championing scalable deployment under the Run-the-Bank model, I ensure our data science solutions deliver measurable impact at enterprise scale.Recognizing the evolving regulatory landscape, I designed and led compliance workshops on emerging GenAI regulations, collaborating closely with model owners and legal teams. This proactive approach mitigated regulatory risks and fostered enterprise-wide adherence to new standards, positioning our organization at the forefront of responsible AI adoption.I engineered a bank-wide customer journey ontology framework, enabling the development of robust graph models that resolve competing business priorities. This empowered data-driven decision-making and unified our approach to customer experience across the organization.Additionally, I deliver advanced analytics support for key product rollouts—including Digital Disputes tracking and IVR Containment Rate—providing actionable insights that drive program performance and operational excellence for USCB Operations.My passion lies in bridging the gap between cutting-edge technology and strategic business goals, ensuring that every initiative I lead not only advances our technical capabilities but also delivers real value to our customers and stakeholders.
EDUCATION
UC San Diego Extended Studies
Machine Learning Methods (Certificate), Machine Learning
California State University - East Bay
Master of Science (M.S.), Applied Mathematics
The University of Texas at Austin
Full Stack Developer Certificate Program, Computer Software Engineering
University of California, Davis
Bachelor of Arts (B.A.), Mathematics and Economics
ABOUT STEWART JOLLYMORE
With more than ten years of experience in AI/ML project management and product development, I combine academic research principles with practical business objectives. My role involves aligning strategic goals with implementation efforts, particularly within constrained settings that balance AI/ML frameworks and human-centered decision-making.I have contributed to projects ranging from military readiness enhancement to customer-focused product delivery in the financial sector. By acting as a liaison between cross-functional development teams and executive leadership, I continue to explore new business opportunities using industry state-of-the-art solutions.
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