Ujjwal K.

Senior Servicenow Developer @Barclays

NY, US

Led global implementation, customization, and support of core ServiceNow modules (Incident, Problem, Change, Asset, and Service Catalog) in alignment with ITIL v4 standards. Designed secure, scalable integrations with enterprise platforms (e.g, Active Directory, SCOM, HPSM) using Integration Hub, REST/SOAP APIs, and PowerShell. Developed end-to-end automation and workflows with App Engine Studio, Flow Designer, and Performance Analytics. Played a key role in standardizing ITSM processes, improving user experience, and driving continuous platform optimization across global teams.

Bachelors

Bachelor's degree