Steven Zapata
Marketing Consultant @Grail
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WORK HISTORY
Marketing Consultant @Grail
London, GB
Supports project extensions and renewals by providing subject matter expertise and continuity- Participates in sales pitches and scoping sessions as a multi-channel growth expert, advising on resource planning and initiative viability- Conducts market, competitive, and product analysis alongside digital and customer research to enhance customer experience strategies- Collaborates with cross-functional teams to define, launch, and optimize customer-centric products and programs- Delivers subject matter insights to inform and advance strategic business priorities
EDUCATION
Project Management Academy
Certificate, Project Management
Walt Disney University
Certificate, Customer Service Management
UCLA
Bachelor of Arts (BA), History
University of Sydney
Master of Urban and Regional Planning (MURP), Urban and Regional Planning
SKILLS
ABOUT STEVEN ZAPATA
I’m most interested in roles that connect clients and customers to meaningful products…
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