Steven Rogerson
Technical Director @Vmware
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WORK HISTORY
Technical Director @Vmware
Toronto, ON, CA
Responsible to drive partnership and shared goals between VMware support and VMware\'s R&D leadership teams spanning vSphere and VMware Cloud Foundations.• Organize and lead efforts to categorize VMware support requests through AI based tools to eliminate frequent customer product pain points. • Provide leadership and technical guidance for operations across VMware support\'s Cloud & Management space.• Responsible to provide direction on VMware\'s supports response to critical security issues.
EDUCATION
Mohawk College
Network Engineering and Security Analyst Diploma
University of Toronto
Bachelor's Degree, Philosophy and Cognitive Science
SKILLS
ABOUT STEVEN ROGERSON
Technical Director at VMware
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