Steven Rodgers
Principal Customer Success Account Manager @Microsoft
Glasgow, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2022 — Present
Principal Customer Success Account Manager @Microsoft
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EDUCATION
1998 — 1999
University of Abertay
Master's Degree
2019 — 2019
ESCP Europe
Global Programme Associate with Honours
1995 — 1998
Edinburgh Napier University
Bachelor's Degree
2015 — 2016
University of Derby
Advanced Diploma
SKILLS
Disaster RecoveryAnalytical Thinking, Planning, Organising and Leadership SkillsVirtualizationProject DeliveryActive Directory, Dns, Wins, DhcpQuality Management, Risk Management and Configuration ManagementService Level AgreementsSlaService ManagementKpi ReportsVmware Certified Professional 4InfrastructureAbility to Identify Goals and Objectives and Motivate and Lead Others Towards AcService ImprovementWindows Server 2000/2003/2008 Support, Windows Nt/Xp/Win7 Desktop SupportBusiness Continuity PlanningService Improvement PlansVmwareManagementItil V3 Foundations CertifiedService DeliveryCustomer Service Techniques and Ability to Establish RelationshipsTechnical SupportIT Service ManagementChange ManagementSystem DeploymentServersItilCitrix Configuration and AdministrationData CenterService Management/Operations Management
ABOUT STEVEN RODGERS
With over two decades of experience in the Technology Industry, I am a dedicated Customer…
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