Steven Malone

Senior Ux Ui Designer @Ultimate Agency

Manchester, GB

At Ultimate Agency, I’ve continued to develop as a designer by working on complex, multi-platform products and helping strengthen our design practices. My role blends end-to-end product design with close collaboration across teams, while supporting more consistent and scalable workflows.• Helped the team adopt a more structured approach to design by introducing atomic design-system principles and leveraging Tailwind-based component libraries to improve efficiency and alignment.• Delivered an end to end design experience for a household charity website, leading workshops, creating wireframes, designing a Tailwind-based UI, iterating on feedback, and handing over to development.• Contributed to and later led the UX and UI design of a complex digital service in the print industry, shaping user flows from client briefs and evolving the design system throughout the project.• Designed core booking and checkout journeys for a major holiday and lodge ownership platform, applying UX principles and behavioural insights to reduce drop-off and improve conversion rates.• Worked closely within a multi-designer team, supporting shared standards, peer reviews, and a cohesive design approach across multiple products and workstreams.• Conducted moderated and unmoderated testing through Userlytics and translated insights into meaningful design improvements.• Supported business development through pitch decks, proposals, scoping work, and providing early-stage UX direction in client conversations.This role continues to strengthen my ability to balance user needs with business goals and deliver accessible, thoughtful, and scalable digital experiences.

Liverpool John Moores University

Master's degree, Digital Marketing

Liverpool John Moores University

Bachelor of Science (BSc), Computer Software and Media Applications