Steven Folkers
Help Desk Specialist @Iventure Solutions
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WORK HISTORY
Help Desk Specialist @Iventure Solutions
Jacksonville, FL, US
Support Microsoft Windows desktop technologiesConsult with clients and offer guidance on technology use and best practicesResponsible for detailed documentation and follow-up with clientsCommunicate the need for escalation promptlyProvide fast and friendly tech support to end-users, IT managers, and C-level executivesSupport Microsoft Windows desktop and server technologiesConsult with clients and offer guidance on technology use and best-practices
EDUCATION
Florida State College at Jacksonville
Bachelor of Applied Science (BASc), Computer Systems Networking and Telecommunications
Florida State College at Jacksonville
Associate of Science (A.S.), Computer Systems Networking
SKILLS
ABOUT STEVEN FOLKERS
IT professional
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