Steven Bailey
National Operations Manager @Certex Uk
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WORK HISTORY
National Operations Manager @Certex Uk
Responsible for the operational leadership of our production hubs in both Scotland and at our head office in England. I oversee daily operations, resource planning, and performance management across both sites, ensuring consistency in processes, high standards of safety and quality, and alignment with business objectives.My role involves working closely with local teams to optimise production capacity, implement continuous improvement initiatives, and ensure that operational delivery supports both customer needs and long-term strategic goals.
EDUCATION
BCS, The Chartered Institute for IT
Foundation, Business analysis
Quanta
Lean six sigma
Quanta
Prince2 Foundation
BCS, The Chartered Institute for IT
ECDL
Northumbria University
Bachelor of Arts - BA, Leadership and management
BCS, The Chartered Institute for IT
ECDL Microsoft Project
Quanta
Prince2 Practitioner
Pearson College London
BTEC level 5 Diploma , Leadership and management
Chartered Management Institute
Level 4 Diploma, Leadership and management
ABOUT STEVEN BAILEY
A highly motivated, agile and results-driven senior manager with a successful track record managing and monitoring a number of concurrent complex projects. Experienced managing cross-functional teams in an operational environment, while delivering projects using both waterfall methodologies and agile Scrum frameworks, delivering customer facing solutions within a demanding environment. A natural relationship builder, with the ability to recognise and understand the client’s needs through open and honest communication. A keen understanding when it comes to operations management, project forecasting, working to budgets, scope and timelines. Highly skilled in creating a positive environment to encourage and inspire strong motivation and cultural buy-in. Equipped with vision and purpose to drive organisational change, with the ability to identify, plan and implement improvement strategies.
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