Steve Jones

Senior Manager, Learning & Development, Canada & Apac - Robert Half @Robert Half

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Senior Manager, Learning & Development, Canada & Apac - Robert Half @Robert Half

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Oversee Learning & Development initiatives across Canada and APAC, enhancing employee growth and engagement. Drive the creation and implementation of programs tailored to support diverse learning needs. Collaborate with cross-functional teams to align L&D strategies with organizational goals.

EDUCATION

1992 — 1995

Anglia Ruskin University

BA (Hons) 2:2, Geography

SKILLS

Accounts ReceivableTelephone InterviewingDatabase AdministrationAccountingTemporary PlacementKpi ReportsRecruitingP&L Financial ManagementInterviewsCompetency Based InterviewingLeadershipTrainingNew Business DevelopmentInvoice ProcessingResume WritingAccounts PayableSales PresentationsBusiness ManagementPerformance AppraisalClient/Hiring Manager RelationshipsAccount ManagementRecruitment TrainingManagementHuman ResourcesOnboardingOutside SalesCrmInterviewingSales Rep TrainingTraining DeliveryFacilities ManagementScreening ResumesProcess ImprovementPatch PanelsEducational WorkshopsCustomer ServicePolicy WritingContract NegotiationWorkshop FacilitationBusiness Development

ABOUT STEVE JONES

I am a confident, results‑driven business professional with strong business acumen and a track record of thriving in fast‑paced, high‑performance environments. I’ve built my career across global, market‑leading organizations in IT/Telecom, HRO/BPO, Business Services, Pharmaceuticals, and Recruitment - consistently delivering on targets while managing complex priorities and tight timelines.As a people‑first leader, I’m known for developing high‑performing teams through clear expectations, coaching, and supportive guidance. I focus on growth, accountability, and creating environments where individuals can excel. I delegate effectively, empower others, and keep teams aligned around shared goals and outcomes.I excel at building trusted relationships with stakeholders at all levels. Strong interpersonal awareness and communication skills help me build rapport quickly, influence decisions, and create collaborative partnerships. I’m an experienced facilitator, meeting leader, and negotiator - comfortable leading groups, managing change, and engaging senior leaders and clients.Core Specialties:Training & Facilitation (In‑Person & Virtual) • Leadership Development • Staff Development • Public Speaking • Business Management • Advanced Sales Techniques • Project Management • HR/Personnel Management • Recruitment & Resourcing • Account & Client Management • Contract Negotiation • Finance & Account Management • Event & Conference Management • Interviewing Techniques • Salesforce Super User • Emotional Intelligence • DiSC Certified • MBTI Certified • Luma Certified • Accredited in Psychological Safety, Emotional Resilience and Inspiring Leaders

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Steve Jones — Senior Manager, Learning & Development, Canada & Apac - Robert Half at Robert Half in Calgary, AB, CA | Unifers