Stephen Cox

WORK HISTORY

EDUCATION

SKILLS

ABOUT STEPHEN COX

Technology Professional with 10+ years of hard skills (computer administration & support) and soft skills (communication, teamwork, relationship-building) who is passionate about helping IT organizations resolve technical problems, provide creative solutions and achieve world class customer satisfaction.If you’re looking for a Computer Systems Infrastructure Professional that is capable of installing, documenting and supporting your Windows platform based environment AND also providing world class personalized service to your customers, partners or users then look no further.Passionate about engaging with different people from all walks of life, from the “blue collar” worker up to the Fortune 500 Company CEO. Professional, friendly drive and innate ability to build rapport and establish productive, long-term relationships. A natural for any position that involves interacting with a wide variety of personalities and varying levels of technical abilities.Described by former colleagues as, “a people’s person and a great team player.” “(Steve’s) easy going attitude makes him a real asset in tense situations. The combination of his vast experience, technical ability, positive attitude in crisis situations… is able to create a positive synergy in any role.” KEY SKILLS & QUALIFICATIONS• Extensive experience planning, installing and supporting Microsoft Windows Server based mission-critical, enterprise level software and components• Proven ability to increase productivity through process analysis and improvement• Strong knowledge of application, infrastructure and release management processes and procedures• History of establishing rapport and maintaining effective working relationships with customers, peers and partners of many diverse backgrounds and varying technical abilities