Steve Cave

Principal Associate Consultant @Barclay Rae Consulting

Southampton, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Oct 2023 — Present

Principal Associate Consultant @Barclay Rae Consulting

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Southampton, GB

SKILLS

TroubleshootingItilWindows ServerWindows 7Active DirectoryProcess ImprovementIT ManagementProject ManagementSite MigrationTeam LeadershipSoftware DocumentationWindowsVisioIT Service ManagementIntegrationManagementSapServersLotus NotesByodErpTeam ManagementNetworkingInterviewing SkillsRecruitingVendor ManagementCustomer ServiceCustomer SatisfactionContract NegotiationSystem AdministrationTechnical SupportSharepointBusiness AnalysisBusiness Process ImprovementData AnalyticsUser ExperienceService Desk ManagementAsset ManagementTalent PipeliningWindows 10

ABOUT STEVE CAVE

I\'m an IT Service Management Consultant with over 20 years of experience working in multinational organisations. I have led IT Service teams, including Service Desk, Asset Management, IT Operations, Audit & Service Management functions. My core skill sets are IT Service Management & Service Desk, with a focus on customer experience and implementation of AI capabilities within Service Management. I have worked in many different industries, ranging from Technology, Defence & FMCG, giving me the opportunity to develop my skill set into a high-performing IT leader capable of delivering results in any fast-paced environment.

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