Steve Alzamora
Customer Success Manager @Whip Media
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WORK HISTORY
Customer Success Manager @Whip Media
Los Angeles, CA, US
Whip Media is a leading SaaS company that provides data and actionable intelligence to the media and entertainment industry to improve operational efficiency and drive revenue. Its platform, Helix, uses Al to help companies manage the content supply chain, including streaming analytics, royalty reporting, content licensing, and financial operatic across various platforms like AVOD, FAST, SVOD, and TVOD. Whip Media helps major entertainment organizations make profitable, data-driven decisions at scale.
EDUCATION
William Paterson University of New Jersey
COMM, Communication, English
SKILLS
ABOUT STEVE ALZAMORA
Over a decade in Customer Success leveraging Software as a Service (SaaS) platforms to execute Quantitative and Qualitative Research for Fortune 100 Brands as both an Individual Contributor and Team Lead. A proven track record of fostering and maintaining client relationships, business development, renewals, upsells, cross-sells, conducting demos/onboardings/trainings, management of internal teams, and cultivating internal/external best practices.Verticals include: Consumer Packaged Goods (CPG), Entertainment, Fashion, Food, Healthcare, Media, Retail, Technology, Transportation, Travel, and Others.
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