Steve Adamson-Mullins

General Manager - Customer Experience & Insights @Jet2.com and Jet2holidays

Leeds, GB

I head up Customer Experience & Insights for Jet2.com and Jet2holidays, managing the teams responsible for Customer Experience, Leisure Travel Branding, Customer Insights and In-Flight Marketing. Working alongside operational and commercial colleagues from across the business, my fabulous team has a direct impact on brand awareness, commercial success and customer retention. We help ensure every Jet2.com and Jet2holidays customer enjoys a VIP experience.