Steve Robson

Senior Business Consultant Presales @Rambase

GB

Established a new customer base in the UK for RamBase.Supported the Sales Executive from Initial meetings to Customer Signatures.First Class RFI, RFQ, Discovery and Documentation, Tailored Demos and Customer Interaction.Built relationships and gained trusted advisor status for Clients in multiple verticals (Electronics, Oil and Gas, Industrial and Automotive). Full knowledge and mastery of Challenger methodology.High Win Rate in low reference and challenging pipeline.Supported development of effective Win Strategies.Effective and efficient handover from sales to services.Maintained first class relationships with clients through implementation.Created effective documentation and training for PreSales organisation- Brought ERP and Industry Expertise to RamBase- Proven track record of mastering new ERP systems for effective demos within 6 months and deeper mastery within 18 months- Supported implementation at customer sites.Hands on user training, face to face and remotely.Supported Process Validation and Data Loads as well as helping to coordinate consultancy tasks through to cutover and go live.Supported scripting of process steps and process mapping as required.Dedicated support to Project Managers to ensure timely delivery- Proven Track record of Successful Go Lives and satisfied clients post Go Live- Trained potential RamBase partners in the system and around implementation methodology.Supported improvements to Professional Services delivery method to ensure on time Go Lives.

Newcastle University

Bachelor of Science (BSc) (did not graduate), Chemistry