Dina Nath Jha Dinker

WORK HISTORY

EDUCATION

SKILLS

ABOUT DINA NATH JHA DINKER

A Digital Transformation Leader with 23 years of hands-on experience on Information Technology, Digital Marketing, Automation, and Digital Transformation of the largest Public Sector organization in India. In my 20+ years career, I developed deep knowledge of the holy trinity -\"Marketing, Technology and Consumers\", and applied my knowledge to make positive contribution in changes in the future direction of the organization.I have 14 years of experience of managing IT infrastructure, application development, policy implementation, and supporting marketing function of Indian Oil, the largest Public Sector Enterprise in India. For last 8 years, I am working at corporate level and contributing to Digital Transformation of Indian Oil, IT policy development, and work closely with consultants and IT vendors. As a part of Digital Transformation team of Indian Oil Corporation, I am in driving role in Digital Centre of Excellence responsible for Customer Relationship Management initiatives that include Loyalty, Digital Marketing, Lead and Opportunity Management, and Data Analytics. I have built core expertise in deep engagement with customers by leveraging information technology. One of the key components throughout my career has been leveraging information technology across businesses and people to create competitive advantage for my organization.Extensive experience in conceptualization and implementation of end to end enterprise solutions including Customer Relationship Management (CRM) system, One Loyalty Program, Centralized Digital Marketing Center, Integrated Campaign Management System, Secondary Dealer Management System, and Hybrid Cloud.