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Steve Melanson

Customer Success Manager @BlueCat

Boston, MA, US
EMAILS
s••••••••@bluecatnetworks.com
MOBILE NUMBERS
+19•••••••27

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WORK HISTORY

Mar 2020 — Present

Customer Success Manager @BlueCat

Manage 18 enterprise and mid market accounts, with a total annual recurring revenue of over $16.5 million -Strategic and consultative relationship-building -Proactive account management activities -Promoting overall customer satisfaction -Driving product usage and adoption -Helping to resolve ongoing technical problems while working closely with the Customer’s Enterprise Support team.

EDUCATION

2009 — 2012

University of Rhode Island

Bachelor of Arts (B.A.), Economics

SKILLS

Microsoft ExcelSocial MediaLeadershipSalesTeam LeadershipMicrosoft OfficeManagementAnalyticsCustomer ServiceData Analysis

ABOUT STEVE MELANSON

Customer Success Manager at BlueCat Networks is an adaptive DNS company that helps the…

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