Stephen Close

Cpto - Leading Product and Tech @Pags

Sunderland, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2023 — Present

Cpto - Leading Product and Tech @Pags

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GB

Driving PAGS from MVP to an Award-Winning, Market-Leading SEND PlatformStrategic leader behind PAGS’ transformation from an MVP into an industry-recognised, BETT Award-winning platform, redefining SEND provision for schools and MATs.I was responsible for leading the company through the compliance audit and acheiving Cyber Security plus certification.Built the entire product strategy from scratch, defining a clear value proposition for multiple stakeholders—headteachers, SENCOs, finance officers, and MAT leaders—to drive adoption and retention.Solely led UX/UI design, creating an intuitive platform experience without an internal design team, while enhancing engagement and usability.Drove PAGS into the finance space, recognising the critical gap in SEND budget management, and developing cost-tracking & provision-mapping tools now core to the platform’s offering.Created cross-trust collaboration features, enabling MATs to standardise SEND provision by sharing targets, strategies, and best practices across schools.Orchestrated partnerships & sales strategy, securing key deals including a reseller agreement with IRIS Education, legitimising PAGS in the market and accelerating trust adoption.Directed go-to-market & marketing strategy, leading roadshows, webinars, and website development to establish PAGS as the go-to solution for SEND management.Embedded in all board-level discussions, working as a de facto co-founder—shaping product, sales, and strategy while ensuring alignment with commercial growth objectives.From product strategy and UX to partnerships, sales enablement, and market positioning—I\'ve done it all to drive PAGS\' success and loved every minute

EDUCATION

2001 — 2003

Sunderland College

AVCE, As Levels, ICT

2011 — 2012

University of Sunderland

Master's degree, Media Production

2003 — 2007

The Manchester Metropolitan University

BA (Hons), Film and Media studies (with practice)

2011 — 2013

Newcastle College

PGCE, Education

SKILLS

Product DevelopmentVideo EditingTeacher TrainingMusic ProductionHigher EducationCurriculum DesignMentoringProject ManagementSoftware DevelopmentScrumCurriculum DevelopmentAdobe Creative SuiteTeachingSound DesignResearchE-LearningGaming IndustryAgile Project ManagementProduct ManagementCommunicationPhotoshopComputer GamesGraphic DesignAbleton LiveDigital PhotographyAnimationSoftware Project ManagementFilm Production

ABOUT STEPHEN CLOSE

I\'m a passionate and enthusiastic creative who thrives on challenges and problem-solving. As a product leader, I champion light processes to generate and deliver ideas that matter through strategic thinking and leadership. I help companies through consumer insight and strategy, to scale and grow in a direct, transparent and inclusive way.I turn business strategy into product strategy through detailed discovery and validation, helping companies build roadmaps that solve client problems, meet market needs, and move the needle towards achieving business OKRs.An experienced Product Manager, Owner and certified SCRUM master with a demonstrated history in the software industry. Skilled in Market and User Research, Discovery, Refinement and Delivery of end-to-end projects in Agile and Scrum frameworks.

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Stephen Close — Cpto - Leading Product and Tech at Pags in Sunderland, GB | Unifers