Stephen Oneill
Managing Partner @Masters In Minds Ltd
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WORK HISTORY
Managing Partner @Masters In Minds Ltd
As a Managing Partner at MiM, I work closely with the founders, Julie and Stephen, on developing the business and take the lead on our sales transformation work across B2B organisations. We work with companies who are facing challenges in establishing or transforming their sales operations to meet the challenges of growth, customer expectations, accelerating digital engagement and commercial processes, and COVID/post-COVID working practices.My passion for getting businesses and individuals to be the best that they can be fits well into Masters in Minds core values and philosophy. I value individuality, professionalism, energy and passion, and businesses that truly value their customers and people.Our specialties include Leadership and Strategy Development, Sales Transformation, Growth Mindsets & Culture Change and all aspects of talent in a Digital Workforce.
EDUCATION
Henley Business School
Diploma in Management Studies, Business Administration and Management, General
Keele University
BA, History/Politics
SKILLS
ABOUT STEPHEN ONEILL
Consulting professional and experienced senior executive. Global and cross sector experience in professional services, leadership and executive development, sales and channel development, contact centres and outsourcing.Originally Financial Services background (Nationwide) covering operational management, audit/internal consultancy and senior executive roles in charge of Mortgage and Insurance Development and Corporate Markets.(19••••95)Strategy consultant and consulting head at Merchants Group Team of over 30 working on CRM and contact centre outsourcing projects. Expanded global operations into Australia and S Africa.Range of consulting, sales and practice management roles at BT Global Services Global roles in developing CRM/Customer Management business ($750m annual revenue) and closing major professional services led engagements. Clients included Global Airlines, Banks, Oil & Gas and CPG. Developed major business growth in Middle East and led wide-ranging professional services teams across Customer Management, Security, Supply Chain and Networks.In 2012-13,moved to lead business development in UK Central Government on CRM/Contact centre BPO solutions at BT. Also worked with Sigma, as part of the EU/OECD. Previously undertook successful 12 month secondment into UK Cabinet Office working on service transformation across central, local government and 3rd sector delivery of services.Now working as an associate partner with key specialist consultancies and as an independent consultant and advisor to organisations and key executives. Recently (2021) strengthening ties with Masters in Minds with a focus on strategic business, leadership and professional services development, B2B Sales Transformation, as well as intentional culture building, channel development and leveraging communication technologies.
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