Stephen Lavery
Consultant, Customer Operations @Ciena
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WORK HISTORY
Consultant, Customer Operations @Ciena
Belfast, GB
Enjoying an exciting role as Customer Service Manager (CSM) on the Vodafone UK account.
EDUCATION
Ulster University
MBA, Business
Ulster University
Post Grad Certificate in Digital Electronics, Digital Electronics
Ulster Polytechnical College
HNC Communciations Engineering (Marine), Telecommunications: Radio, Radar, Navigation Aids
SKILLS
ABOUT STEPHEN LAVERY
I\'ve more years behind me than ahead of me - and what a ride it\'s been! Long may it continue. I have extensive experience working in both Public & Private sectors. The majority of my career has been spent within the Telecommunications industry but I have also worked in Medical Electronics, Elevator Control Systems, Avionics (Radio, Radar & Navigation Aids) and Green Technologies. I believe work and the pursuit of excellence within any role I undertake is an important aspect of a well-balanced life.The significant part of my career\'s focus has been in roles relating to, Customer Service Management, Supply Chain Operations, New Product Introduction, Project & Program Management. I\'m currently enjoying an interesting and exciting role as a Customer Service Manager for Ciena looking after the interests and aspirations of Vodafone UK account.I enjoy my work, but outside of work I\'m a keen Landscape Photographer and Sea Angler. However, I readily confess that the greatest joy in my life is derived from spending quality time with my large (and ever-growing) family and circle of friends.
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