Stephen Baker

WORK HISTORY

EDUCATION

ABOUT STEPHEN BAKER

Strategic leader – I develop strategic service plans which deliver on priorities for both internal and external audiences such as employees and residents.Planning and prioritisation skills – I deliver a forward-thinking plan with reducing team numbers whilst ensuring the corporate priorities are executed efficiently. Experience of working in a complex business – within my role I need to engage with senior officers, politicians and residents, while developing strategies to keep all stakeholders fully empowered and supportive.A proven track record in delivering major change programmes – I was instrumental in delivering a new events company, Sunderland Live, an ASDM (Alternative Service Delivery Module) outside of the Council, which was able to trade commercially.Customer satisfaction – I have regular meetings with stakeholders and residents of the city to better understand their needs during events, listening to their views and acting accordingly.Working with partner agencies – In addition to planning events I am also part of the Major Incident Management Team, undertaking annual training and linking with key multi-agency organisations.Effective Leadership – I manage and motivate a highly skilled team to deliver the business needs year on year.Facilitate the Leadership team – I regularly provide advice and guidance to the executive team elected members and employees on all aspects of contact with the media.Communication – I have excellent communication which enables me to communicate effectively in a variety of different ways to build and sustain effective relationships with employees, partners, stakeholders and residents.Problem solving and effective decision making – I implemented creative solutions to budgetary problems with the full support and engagement of employees, during this time of austerity.Supervision/Mentor– During team development sessions I regularly coach, mentor and develop the skills of others.