Steph Calvert

Sales Account Manager @Twofold Limited

Reading, GB

Twofold Ltd provides and supports both physical, and digital mailroom solutions - offering a complete range of products to manage your documents. This includes scanners, multifunction devices, and mailroom equipment such as franking machines and folder inserters - together with enterprise wide document capture and management software and Robotic Process AutomationKey responsibilities -• Successfully negotiated sales with both new and existing clients, contributing to consistent revenue growth• Project-managed multiple complex sales processes, including; Negotiating Contract Renewals, Product upgrades, and cross-selling equipment • Built and maintained a robust new business pipeline through proactive outreach and lead generation• Managing long-term client accounts, ensuring satisfaction, retention, and ongoing growth• Providing customer support, resolving client queries and ensuring smooth post-sale engagement• Conducting face-to-face and virtual meetings (via Teams) to strengthen client relationships and deliver product demonstrations• Effectively worked within client budgets and tight deadlines to meet project goals• Experience in using Salesforce CRM, with exposure to HubSpot• Maintained up-to-date knowledge of Twofold’s hardware and software offerings to ensure informed client interactions* Folder Inserters * Franking Machines * Letter Openers * Scanners * Multifunction Printers * Address Printers * Pressure Sealers * Bursters * Impress Document Automation platform

Wallingford Secondary School

GCSE's

Oxford Business College

HND, Business and Finance & ICT