Stephanie Smelser
Senior Resource Manager @World Wide Technology
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WORK HISTORY
Senior Resource Manager @World Wide Technology
Phoenix, AZ, US
Senior Resource Manager -LATAM & Web ServicesExpanded responsibility overseeing resource strategy and workforce operations across LATAM and Web Services teams. Partner closely with business leaders to align talent deployment with client demand, delivery timelines, and long-term growth objectives. Lead capacity planning, utilization optimization, and cross-regional staffing while supporting distributed teams in a fast-paced, client-driven environment. Act as a trusted advisor to stakeholders by balancing operational rigor with flexibility, enabling high-performing teams and consistent service delivery.Key responsibilities include:Strategic resource planning and forecasting across LATAM and Web Services portfoliosManaging utilization, demand, and capacity to support revenue and delivery goalsCollaborating with delivery, sales, and leadership teams to drive scalable workforce solutionsSupporting team development, performance, and engagement across regionsDriving process improvements and data-informed decision-making
EDUCATION
Arizona State University
Bachelor of Arts (B.A.)
ABOUT STEPHANIE SMELSER
With 15+ years of experience in talent acquisition, staffing, and professional administration, I am passionate about connecting top talent with the right opportunities. My expertise lies in partnering with account managers and clients to deeply understand business needs, ensuring a seamless recruitment process that brings in high-quality candidates.I specialize in full-cycle recruiting, technology hiring, candidate sourcing, and building robust talent pipelines. Skilled in hiring coordination, and onboarding, I thrive in fast-paced environments where strategic thinking and relationship-building drive success.Whether it’s identifying top professionals, streamlining hiring processes, or fostering strong partnerships, I am committed to delivering exceptional results. If you\'re looking to collaborate on talent strategy or recruitment solutions, let’s connect!
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