Stephanie Bialas

Customer Success Manager @Weinvite

Macomb, MI, US
MOBILE NUMBERS
+15•••••••39

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WORK HISTORY

Jan 2021 — Present

Customer Success Manager @Weinvite

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Management of Global Offshore & US team for Digital Event Engagement SASS platform Point person for delivering success in: Marketing, Sales, User experience/engagement Primary liaison with UX/UI on user designs, Development for Application, and UAT (Jira/MS) Design strategies and execute activities for optimizing sales, user experience, and engagement Convert analytics data into insights Ensure effective, vitalized User and Prospect journeys Organize Webinar program and content /speaker plan + Host Open info sessions Management of : Email Marketing Tech: Constant Contact (users/employees), Mailchimp (cold, warm prospects) CRM - Salesforce (registered users and >MQL / SQL leads) Communication/Content Plans & Ad designs, promotions Digital Media campaigns (paid/organic, syndicated/manual) for Branding & Lead generation (website, landing pages, social media sites, IOS/Playstore push sites) Call Center and sales team Reporting & Analytics (statistics for email, sales, KPI reporting and dashboards)

SKILLS

Social NetworkingAdvertisingBusiness AnalysisCustom Facebook PagesCustomer EngagementCustomer SatisfactionBusiness Process ImprovementOnline AdvertisingGoogle+Professional ExperienceCold CallingWeb ServicesConsultingConstant ContactSocial Media MarketingFacebook MarketingReal Estate MarketingSalesBusiness PlanningTrade Show RepresentationPatient AdvocacyInformation SystemsDatabase DesignNegotiationFacebookSmall BusinessJewelrySocial MediaSmall Business Online MarketingMobile AdvertisingReal Estate LicenseGoogle AppsNew Business DevelopmentDatabase MarketingRelational DatabasesSEOTrade ShowsSales PresentationsCustomer ServiceFacebook Fan Page Creation

ABOUT STEPHANIE BIALAS

I thrive on uniting sales enablement solutions, untouchable talent, measurable sensible…

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