Stephanie Kitteridge

Digital & Ai Project Manager @The AA

London, GB

As a Digital & AI Project Manager, I lead cross-functional teams to design, develop, and deploy data-driven and AI-powered solutions that optimize business performance and customer experience. With a strong background in digital transformation, agile delivery, and emerging technologies, I bridge the gap between strategy and execution — ensuring projects are delivered on time, on budget, and with measurable impact.Key Responsibilities:Oversee end-to-end delivery of digital and AI initiatives — from scoping and stakeholder alignment to deployment and post-launch optimization.Translate business goals into actionable technical roadmaps, ensuring solutions align with strategic priorities.Manage cross-disciplinary teams (data scientists, developers, UX/UI designers, analysts) using Agile and Scrum methodologies.Implement governance frameworks, KPIs, and risk management protocols to ensure quality and compliance.Collaborate with vendors, technology partners, and internal leadership to integrate AI models and digital platforms into core business processes.Major Achievements:Successfully delivered AI-driven automation projects reducing operational costs and improving process efficiency.Led digital transformation initiatives that increased customer engagement and retention across multi-channel platforms.Championed data analytics adoption, enabling leadership to make insight-driven decisions and unlock new revenue opportunities.Improved project delivery timelines through Agile optimization and cross-team collaboration.Recognized for driving innovation culture and aligning cutting-edge technology with tangible business outcomes.

Liverpool John Moores University

Bachelor of Arts (BA)