Stelios Fetokakis

Director Advanced Support @Fortinet

Nice, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2025 — Present

Director Advanced Support @Fortinet

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EDUCATION

2006 — 2007

Télécom Paris

Master of Science, Networked Computer Systems

2000 — 2006

National Technical University of Athens

Ptyhio, Electrical and Computer Engineering

SKILLS

IpHttpsSession Initiation Protocol (Sip)DnsBroadband NetworksSpirent Test CenterIpsecCore NetworkTechnical SupportVoipDslWirelessHttpInternet Protocol (Ip)AvalancheMgtsDomain Name System (Dns)Tcp/IpTelecommunicationsSdhApplication ProtocolsSipWifiGsmSs7Universal Mobile Telecommunications System (Umts)Mobile CommunicationsVoice Over Ip (Voip)Performance TestingSslCisco TechnologiesLteUmtsFtpInternet Protocol Suite (Tcp/Ip)Ip MulticastProfessional Services DeliveryProject ManagementPerformance Testing ToolsGeneral Packet Radio Service (Gprs)

ABOUT STELIOS FETOKAKIS

As Director of Advanced Support at Fortinet, I lead and support a dynamic team of more than 100 engineers focused on delivering exceptional technical support to our largest and most strategic customers in EMEA. With a strong emphasis on management, customer engagement, and technical expertise in cybersecurity and large enterprise environments, my role centers on ensuring service quality of my team and fostering long-term customer relationships. Backed by over a decade of experience at Fortinet, my mission is to empower my team while driving operational excellence and customer satisfaction. By prioritizing collaboration among teams and promoting proactive deliverables to our customers, I aim to enhance our customers\' success and ensure our organization\'s services meet the highest standards in the industry.

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Stelios Fetokakis — Director Advanced Support at Fortinet in Nice, FR | Unifers