Stefano Favaro
Director of Emea Technical Support @Cloudian Inc
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WORK HISTORY
Director of Emea Technical Support @Cloudian Inc
Milan, IT
EDUCATION
Politecnico di Milano
Bachelor's degree, Computer Engineering
SKILLS
ABOUT STEFANO FAVARO
Started as developer and moved later to system administration I can play different roles inside the organization. My main task is that our systems are always available meeting the SLA agreed with the customer.I\'m able to work under critical situation and I know the meaning of every minute spent in troubleshooting a problem.I consider support activities not only a way to fix customer\'s problems but a way to enhance customer satisfaction.I\'m also in charge of problem management to avoid the same problem happening again.
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