Stefan Nachreiner
Service and Support Manager @Microsoft
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WORK HISTORY
Service and Support Manager @Microsoft
Munich, DE
EDUCATION
Fachhochschule Furtwangen - Hochschule für Technik und Wirtschaft
Engineer's Degree
SKILLS
ABOUT STEFAN NACHREINER
I am interested in opportunities with global players, preferably in the Software/IT/Services industry. With a long history and extensive experience in the IT and Services industry, I have focused on Commercial Support Services, Global Program Management, Global Operations, Organization Management, and Consulting across various IT and industry sectors. Over the past fifteen years, my focus has been on Commercial Technical Support Services for Infrastructure, Business Application, and Cloud & Enterprise Service delivery management. In previous roles, I managed multi-year outsourcing projects, ran optimization programs, and oversaw IT service delivery management. I have led global teams and held multiple roles in Consulting, Operations, Application and Software Development, including Software Architecture and Developer Group Manager, Services Group Management, and Program Management roles. Specialties/Certifications: PowerBI - Advanced control and reporting Cloud and Enterprise Service Management PMP - Certified Project Manager ITIL - IT Infrastructure Library Certified MOF - Microsoft Operations Framework Professional SixSigma - Green Belt MSF/SDLC - Microsoft Solution Framework/Software Development Life Cycle Multiple Management Trainings, HiPo Program Member SQL/IIS/ASP/Java/ActiveX - Development/System Administration Multiple Exams System Development/Design/Implementation (Consulting Services) Controlling for midsize companies and global projects MRP / JIT - Just-In-Time Solution Specialist ERP Specialist (Finance, Manufacturing, Logistics, Order Processing, Inventory Control)
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