Scott Steele
Customer Service Representative @LCBO
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WORK HISTORY
Customer Service Representative @LCBO
Stratford, ON, CA
EDUCATION
Queen's University
Bachelor of Arts - BA
Royal Roads University
Master of Arts - MA
Wine & Spirit Education Trust
Level 3 (Advanced) Award in Wines and Spirits, with overall distinction in theory and blind tasting
SKILLS
ABOUT SCOTT STEELE
Award-winning journalist, senior strategic communications and stakeholder-engagement advisor with extensive multi-client agency and public-service experience, specializing in health care, technology, government, policy, content creation, knowledge transfer and executive communication. Vast messaging, content-development and storytelling skills honed as a senior journalist and editorial manager with leading national publications, including Maclean’s and Canadian Business. Committed to lifelong learning and career development, with a Master’s degree in Professional Communication. Adept at delivering high-impact, integrated, multi-platform communication materials (internal and external) to tight deadlines for a wide range of business and operational challenges in the private and public sectors. Specialties include issues- and change-management communications in complex, highly regulated and politically sensitive environments; communications strategy, planning and execution; media relations (recipient of the Gold Quill Award of Excellence in Media Relations, the International Association of Business Communicators’ top global award); crisis communications and reputation management; digital/online communications; and executive messaging and speech writing. Have successfully led and mentored large cross-functional teams to high achievement and recognition.
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