Srilekha N
Senior Administrator @Home Credit India
Signup · Get unlimited contacts
WORK HISTORY
Senior Administrator @Home Credit India
Gurugram, IN
Key Deliverables:Application system Monitoring, Performance Monitoring, DB Monitoring and acknowledge escalation within defined TAT.Good at Splunk debugging skills and managing indexes.Experience using Splunk to monitor log files, databases, web services, and other types of monitoring end points Troubleshoot production issues and identify root cause.Monitor system performance and ensure availability of services.Provided 24/7 on-call support for production, strong team player, good analytical skills.Experience with Monitoring, ticketing tools like, JIRA, SERVICEDESK, SPLUNK, etc.Attending production calls from operational users, troubleshooting and resolving issues of related applications.Responsible for providing the day-to-day status of Tickets/Issues which are unresolved Perform daily System checks & Monitor application, Databases.
EDUCATION
JNTUH College of Engineering Hyderabad
Bachelor of Technology - BTech
ABOUT SRILEKHA N
Application Support Engineer with over 5 years of experience in the IT industry, I specialize in providing high-level Technical support, DB Monitoring, performance monitoring to ensuring system reliability, and optimizing application performance.My expertise lies in troubleshooting complex software issues, managing incident resolution, and contributing to the continuous improvement of support processes.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.